This guide explains how to match your Emansy courses to GetYourGuide products, step by step.
This step happens in Settings → Integrations → GetYourGuide, in the Emansy web app (app.emansy.fr, on a computer or a phone browser). Click "Connect GetYourGuide": a two-step wizard opens.
You need a GetYourGuide supplier account. If you don't have one yet, create it on getyourguide.com, then come back here.
Pick the course you want to sell on GetYourGuide — and, if you have several venues, the venue where you sell it — then publish it. Each course published at a venue becomes one GetYourGuide product, with its own identifier. Once published, the GetYourGuide card in your settings shows an ID starting with gyg_. Click "Copy the identifier" next to it — that's the ID GetYourGuide asks for next.
This step happens in the GetYourGuide supplier portal, under Products → Edit Option: first Connectivity Settings, then Availability & Pricing.
Open Products, then Edit Option on the option in question, and go to Connectivity Settings. These settings are per option: if your product has several, you need to redo this for each one.
Answer "Yes, I use a reservation system", then choose Emansy from the list (under "Others").
Paste the Product ID you copied from Emansy in the External product ID field, then click Continue.
The "Delete schedule" dialog only appears when the option already had pricing on GetYourGuide. Choose "Yes, delete all pricing data" (not "No, retain settings"): this erases the prices you had manually entered on GetYourGuide, and that is precisely what lets Emansy drive pricing. Your prices in Emansy are not touched.
Choose Price per person, then click Edit on "Default pricing". Fill in each sub-step and move on with Save and continue:
Emansy pushes your availability to GetYourGuide on a rolling 90-day window — GetYourGuide's maximum.
Bookings made on GetYourGuide arrive in Emansy as regular reservations. Cancellations and date changes follow the same path, automatically.
If a push to GetYourGuide is refused, the GetYourGuide card in your settings shows the error next to the Product ID it concerns.
No. Every course published as a GetYourGuide product has its own Product ID — the same course published at two venues has two Product IDs, one per venue. Copy the one for the course and venue in question, not another one.
No, the course keeps the same identifier. Emansy warns you when you unpublish: "GetYourGuide will stop calling Emansy for this course. You keep the same identifier and can reactivate this link whenever you want." To come back, click "Reactivate this link" on the course's row in the GetYourGuide card of your settings — nothing to redo in the GetYourGuide portal. The one exception: if you removed the link with "Remove this link", publishing the course again creates a new identifier, to paste into the Connectivity Settings of the option concerned in the GetYourGuide portal.
You do, in the GetYourGuide supplier portal — GetYourGuide does not do it for you. In Availability & Pricing, at the Price sub-step, answer "Yes" ("I want to import my pricing configuration") to "Do you want to apply the prices that you have specified in your reservation system?". Without this "Yes", GetYourGuide shows its own price instead of the one Emansy sends.
Yes, but only on GetYourGuide's side, and it's on purpose: when you connect Emansy on an option that already had pricing on GetYourGuide, the "Delete schedule" dialog asks you to confirm "Yes, delete all pricing data", which erases the prices you had manually entered on GetYourGuide. Your prices in Emansy are not touched — they become the source sent to GetYourGuide.
The cancellation reaches Emansy automatically, like date changes.
The GetYourGuide card in your settings shows the error next to the Product ID it concerns.
Write to contact@emansy.fr with your venue's name and the course in question.