These terms and conditions of use and sale ("Terms") govern access to and use of the Emansy service, published by Fanny Bronner, a sole trader ("Emansy", "we"). By creating an account or subscribing, you ("the Customer", "you") accept these Terms without reservation.
1. Purpose of the service
Emansy is online software (SaaS) intended for independent creators of workshops and experiences. It allows you to aggregate bookings from third-party platforms, to offer a commission-free direct booking channel, to manage gift vouchers, and to track your activity and tax obligations.
2. Account
- Access to paid features requires an active subscription (see section 3).
- You are responsible for the accuracy of your account information and for the confidentiality of your credentials.
3. Subscriptions and pricing
- Founding Companion — €39/month, lifetime guaranteed rate, limited to 25 seats.
- Pro — €49/month, or €490/year (two months free).
- Team — on request, for multi-workshop and multi-user use.
Prices are net, VAT not applicable (Article 293 B of the French Tax Code). The subscription is commitment-free and automatically renews at each due date (monthly or annual) until cancellation.
The Founding Companion plan is payable from subscription, with no free trial. The Pro plan may, when it opens, include a 14-day evaluation period ("reverse trial"), the terms of which will be specified at that time.
Any change to a plan's price (other than Founding Companion, guaranteed for life) is notified and takes effect under section 12; it applies at the earliest from the next renewal of the subscription.
4. Payment
Payments are processed by our providers Stripe and Stancer. The charge occurs at subscription and then at each renewal. In the event of a payment failure, access to the service may be suspended after notification and a reasonable period to remedy the situation. Any late payment automatically incurs late-payment penalties at the European Central Bank rate plus 10 points and a €40 fixed recovery indemnity (Articles L441-10 and D441-5 of the French Commercial Code).
5. Cancellation
- You can cancel at any time, in one click, from your billing area.
- Cancellation takes effect at the end of the period already paid for; no pro-rata refund is due, unless otherwise required by law.
- We may terminate or suspend your account in the event of a breach of these Terms, after notification.
6. Right of withdrawal
Emansy is intended for professionals. The right of withdrawal under the Consumer Code does not, as a rule, apply to contracts concluded for professional purposes. Emansy nonetheless contractually grants every new Customer a 14-day withdrawal right from their first subscription: upon simple request to contact@emansy.fr within that period, the subscription is cancelled and fully refunded. You may also cancel at any time, in one click, in accordance with section 5.
7. Customer data and data protection
Your data belongs to you. Emansy acquires no ownership rights over your activity data, your customers or your content. You can export it at any time.
For the personal data of your customers that we process on your behalf, Emansy acts as a processor and you as a controller within the meaning of the GDPR. This processing is governed by a Data Processing Agreement (DPA) compliant with Article 28 GDPR, made available to you and accepted upon subscription, which forms an integral part of these Terms. Emansy's processing of your own data is described in the privacy policy.
As a controller, it is your responsibility to have a legal basis for your customers' data, to inform them, and — where your workshops involve minors — to obtain the required parental consent (Article 8 GDPR).
8. Intellectual property
The Emansy software, its brand, its design and its code remain the exclusive property of Emansy. The subscription confers a personal, non-exclusive and non-transferable right of use, for the duration of the subscription.
9. Availability and liability
We implement reasonable means to ensure the availability of the service, without guaranteeing the complete absence of interruption. We cannot be held liable for indirect damages, nor beyond the amounts paid for the subscription over the last twelve months. The service is provided "as is" with respect to features under development that are flagged as such.
10. Third-party integrations
Emansy interfaces with third-party services (booking platforms, Gmail, payment providers). We are not responsible for the changes, unavailability or conditions specific to these third-party services.
11. Force majeure
Neither Party shall be liable for a failure caused by force majeure within the meaning of Article 1218 of the French Civil Code. The affected obligations are suspended for its duration; if the impediment exceeds 60 days, either Party may terminate without indemnity.
12. Changes to the Terms
Emansy may update these Terms. Any substantial change (including pricing, except the Founding guarantee) is notified by email or in the application at least 30 days before it takes effect; acceptance takes place in the application. If you refuse the new version, you may cancel before its effective date in accordance with section 5; continued use after that date constitutes acceptance. The version in force, its date and its hash are timestamped upon acceptance.
13. Applicable law
These Terms are governed by French law. Failing an amicable resolution, any dispute shall fall under the jurisdiction of the competent French courts.
14. Contact
For any question regarding these Terms: contact@emansy.fr.